Express Employment Professionals’ America Employed and Canada Employed series explore the state of employment in North America, including everything from hiring expectations and HR challenges to job seekers’ optimism and shrinking the skills gap. Learn about the latest insights uncovered in a recent Express Employment Professionals-Harris Poll survey.
While more companies are using AI, most hiring managers admit their company doesn’t have the resources or training to help employees use it. AI’s promise of productivity and collaboration has driven adoption, and the long-term strategy seems clear: most hiring managers (76% U.S., 64% Canadian) agree training employees on AI is essential for success.
But readiness gaps loom large for employers and workers, and more than half of job seekers share the same concern about their companies lacking AI resources or training.
Is AI an Ally or Job Killer?
Seventy-five percent of U.S. job seekers believe training is essential for companies to succeed, but anxiety runs deep as 64% worry AI will significantly limit job opportunities. And 47% fear their job could be eliminated.
Beyond job loss, many fear skills will erode:
- 32% predict weaker collaboration
- 37% say employees will put in less effort
- 37% worry about losing creativity
- 36% fear problem-solving will decline
- 35% cite skill development loss
Despite Concerns, Job Seekers Turn to AI
Even as they worry, job seekers in Canada are leveraging AI to get ahead. The majority believe it is appropriate to use generative AI for key steps in the job hunt:
- 81% for drafting resumes and cover letters
- 70% for creating professional headshots
- 61% for creating work samples
- 55% for answering interview questions in real time
“AI is advancing at an unprecedented pace, but success isn’t measured by speed alone. It’s about balance,” said Bob Funk Jr., CEO, President, and Chairman of Express Employment International. “The key is to harness AI efficiently while preserving the human qualities that drive creativity, judgment, and collaboration. Technology should amplify human potential, not replace it.”
Read more about the latest employment insights in America Employed at ExpressPros.com and Canada Employed at ExpressPros.ca.
