Challenges Companies Will Navigate in 2025—Employment Insights from Express

A yellow road sign reads "challenges ahead" with a figure running towards a hurdle.

Express Employment Professionals’ America Employed and Canada Employed series explore the state of employment in North America. Learn more about the latest insights, according to a recent Express Employment Professionals-Harris Poll survey.

Despite an optimistic hiring outlook, U.S. and Canadian companies expect to face several challenges this year. Among these challenges is the worsening skills gap as hiring decision-makers believe prolonged unemployment leads to a deterioration of hard and soft skills, particularly among younger adults ages 18–26.

Thirty-six percent of U.S. hiring decision-makers report their companies lack the tools to find the right candidates for their job openings, and 32% currently have open positions they cannot fill. The inability to fill open positions is commonly attributed to factors including:

Infographic showing decreasing percentages of unfilled positions in U.S. companies from 2023 to 2024, with a large yellow arrow.

Transcribed Text:

U.S. COMPANIES WITH UNFILLED OPEN POSITIONS 45% First Half of 2023, 42% Second Half of 2023, 38% First Half of 2024, 32% Second Half of 2024.

Source: The Job Insights survey was conducted online within the United States by The Harris Poll on behalf of Express Employment Professionals Nov. 11-26, 2024, among 1,001 U.S. hiring decision-makers.
  • A lack of applicants with relevant experience (39%)
  • A shortage of applicants with hard skills (38%)
  • A deficit of applicants with soft skills (33%)
  • A general lack of applicants (33%)

The top challenge Canadian hiring decision-makers anticipate facing this year is difficulty finding qualified candidates (46%). Among companies that had open positions in the past year, 54% say it has been difficult to find the right candidates, and 58% say it’s more difficult to find the right candidates now than it was five years ago. Additional challenges include:

      • Navigating artificial intelligence tools (31%)
      • Increased competition in the job market (25%)
      • Not being able to offer competitive pay (25%)
      Infographic showing percentages of unfilled positions in Canadian companies over four time periods from 2023 to 2024 with a zigzagging arrow and stylized characters.

Transcribed Text:

CANADIAN COMPANIES WITH UNFILLED OPEN POSITIONS

39% First Half of 2023, 36% Second Half of 2023, 29% First Half of 2024, 32% Second Half of 2024.

Source: The Job Insights survey was conducted online within Canada by The Harris Poll on behalf of Express Employment Professionals Nov. 11-26, 2024, among 505 Canadian hiring decision-makers.

      Read more about the latest employment insights in America Employed at ExpressPros.com and Canada Employed at ExpressPros.ca.

      Last Updated on September 3, 2025