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Browsing Tag

phone skills

1 post
IInside Express
Person in a blue blazer talking on a phone and writing at a desk with a laptop and tablet.
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  • 1 minute read

Phone Skills Are Key to Customer Service Success

  • byJessica Burns
  • April 16, 2025
Even in the age of artificial intelligence, 68% of customers prefer speaking with a live customer service representative,…
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