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Browsing Tag

customer service

4 posts
AAt Work
Customer service team in modern office using headsets and laptops for support calls, with natural light from large windows enhancing productivity.
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  • 2 minute read

Celebrate the Heart of Your Business During Customer Service Week

  • byJessica Burns
  • September 9, 2025
Quality customer service is the backbone to successful business operations. Recognizing skilled Customer Service Representatives is central to…
IInside Express
Person in a blue blazer talking on a phone and writing at a desk with a laptop and tablet.
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  • 1 minute read

Phone Skills Are Key to Customer Service Success

  • byJessica Burns
  • April 16, 2025
Even in the age of artificial intelligence, 68% of customers prefer speaking with a live customer service representative,…
LLeadership
A cheerful man in a call center, equipped with headphones, providing assistance to a client over the phone.
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  • 1 minute read

Excellence in Service — Celebrating Customer Service Week

  • byJessica Burns
  • October 4, 2024
Recognize your Customer Service Representatives during Customer Service Week, Oct. 7–11! CSRs are vital in providing customer satisfaction…
IInside Express
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  • 2 minute read

Express Associate Recognized as ASA All-Star        

  • byAsia Johnson
  • October 4, 2023
October 2-6 is International Customer Service Week, and we’re spotlighting an Express Employment Professionals associate who was honored…
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