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Browsing Tag

customer service

3 posts
IInside Express
Person in a blue blazer talking on a phone and writing at a desk with a laptop and tablet.
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  • 1 minute read

Phone Skills Are Key to Customer Service Success

  • byJessica Burns
  • April 16, 2025
Even in the age of artificial intelligence, 68% of customers prefer speaking with a live customer service representative,…
LLeadership
A cheerful man in a call center, equipped with headphones, providing assistance to a client over the phone.
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  • 1 minute read

Excellence in Service — Celebrating Customer Service Week

  • byJessica Burns
  • October 4, 2024
Recognize your Customer Service Representatives during Customer Service Week, Oct. 7–11! CSRs are vital in providing customer satisfaction…
IInside Express
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  • 2 minute read

Express Associate Recognized as ASA All-Star        

  • byAsia Johnson
  • October 4, 2023
October 2-6 is International Customer Service Week, and we’re spotlighting an Express Employment Professionals associate who was honored…
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    JJob Seeker
    On the Job Podcast: S9:E4 – Finding Our Perfect Match
    • June 25, 2025
  • An illustration of nine faceless individuals standing in a row. They are dressed in various professional and casual outfits, including suits, dresses, and casual wear. The background is plain white.
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    AAt Work
    Dress to Impress: Tips for Choosing an Interview Outfit
    • June 24, 2025
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    LLeadership
    VMS Landscape: Why Companies Use VMS + Misconceptions
    • June 23, 2025
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