Healthcare positions in North America are expected to grow exponentially in the next 10 years, particularly when compared to other occupations. And while technical expertise is imperative, adequate soft skills are a bigger predictor of success.
According to the National Soft Skills Association, an extensive research study shows 85% of job success comes from well-developed soft and people skills, while only 15% comes from technical skills and knowledge.
Key Soft Skills for Healthcare Leaders
Source: National Health Association
Corporate Training for Healthcare Leaders
Investing in soft skills training for your leadership team provides significant benefits for the healthcare facility, patients you serve, and the leaders themselves. This initiative empowers your healthcare leaders to take ownership of their roles and cultivate an environment that drives value and innovation. Training can be offered through various methods, including:
- In-person training
- Webinars and online training
- Personality assessment testing
- Case studies
- Role-playing
- Simulation-based training
Medical Training Companies
Another option to provide soft skills training is to hire an industry-specialized consulting company to provide human-centered training. This will lead to more efficient teams while delivering exceptional patient care in high-paced healthcare environments. Some options include:
- National Healthcare Association
- MedTrainer
- TrainSMART, INC.
- Healthcare Excellence Canada
- Canada International Center
Benefits of Soft Skills Training
Equipping healthcare leaders with soft skills unlocks a range of advantages across patient care, team performance, and organizational growth.
- Improved Communication—Improved communication leads to active listening among colleagues and patients, reducing internal conflict and creating a more balanced workplace.
- Building a Strong Leadership Team—Leadership focused on practicing soft skills will advance their ability to motivate others while leading high-performing teams. Boosting self-confidence, encouraging them to guide, and mentor others.
- Patient Care—Empowers leaders to connect with patients through empathy and trust-building, leading to more personalized and effective care experiences.
- Efficiency and Workflow—Encourages proactive problem-solving and team coordination, minimizing delays, and improving overall productivity across departments. The increased productivity will improve retention of employees and lead to decreased burnout.
- Problem-Solving and Adaptability—Prepares leaders to respond quickly and creatively to challenges in a dynamic healthcare environment, driving innovation and resilience.
Investment Protection—Demonstrates a commitment to employee growth, increasing retention and morale by offering clear career development pathways.
About Express Healthcare Staffing
Express Healthcare Staffing is in the business of people. We support local hospitals, clinics, and long-term facilities with exceptional medical professionals seeking new career opportunities. Through an individual approach to healthcare staffing, we help ensure the right fit for both the facility and the professional. For more information, visit ExpressHealthcare.com.
