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Jessica Burns

175 posts
Jessica is a Content Marketing Specialist at Express Employment International creating content for employers, leaders, and about the workplace of today. She is an accomplished former social media professional and award-winning writer. When Jessica isn’t writing about key leadership characteristics or best workplace practices, she’s spending time with her dog and planning her next road trip.
IInside Express
Person in a blue blazer talking on a phone and writing at a desk with a laptop and tablet.
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  • 1 minute read

Phone Skills Are Key to Customer Service Success

  • byJessica Burns
  • April 16, 2025
Even in the age of artificial intelligence, 68% of customers prefer speaking with a live customer service representative,…
JJob Seeker
Illustration of three graduates beside an office chair labeled "vacant."
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  • 3 minute read

Make Your First Job After College Count

  • byJessica Burns
  • April 14, 2025
Starting your first job after college is a big step, but it doesn’t have to define your entire…
LLeadership
Illustration of a person sitting at a desk with a laptop, holding a smartphone in one hand and resting the other hand on the face. The desk has papers, and the background includes a large clock, a potted plant, and icons of messages and phone calls.
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  • 2 minute read

Tackle the Quiet Vacationing Trend: Strategies to Encourage Healthy Time Off

  • byJessica Burns
  • April 7, 2025
Quiet vacationing, which is taking unofficial and unapproved time off, may tempt employees to take a work break…
AAt Work
A diverse group of cartoon figures in teal shirts with white heart logos standing together in a friendly pose.
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  • 2 minute read

Boost Your Career with Volunteering

  • byJessica Burns
  • April 2, 2025
When you’re in the market for a new role, actively volunteering or adding volunteer experience to your resume…
AAt Work
Illustration of office teamwork with a central figure at a computer, surrounded by colleagues talking, working, and collaborating near books and gears.
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  • 2 minute read

Spotlight on Support: Celebrate Administrative Professionals Week

  • byJessica Burns
  • March 31, 2025
Administrative professionals are integral in the workplace and play key roles in keeping businesses running smoothly and efficiently.…
JJob Seeker
Healthcare workers smiling with the text 'Express Healthcare Staffing' overlaid on a red to yellow gradient background.
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  • 2 minute read

Your Guide to Find a Job with Express Healthcare Staffing

  • byJessica Burns
  • March 27, 2025
Finding a job on your own can be challenging, but Express Healthcare Staffing is here to support you…
LLeadership
Photo of a woman in a light gray blazer and blue shirt working at a desk with a computer monitor and keyboard. The setting appears to be a modern office with additional desks and chairs in the background.
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  • 2 minute read

Vendor Management Systems Are Changing the Game

  • byJessica Burns
  • March 26, 2025
In today’s fast-paced business landscape, staffing is increasingly managed through technology, modernizing how companies recruit talent. Job orders…
LLeadership
Illustration of a laptop screen displaying a calendar with a red header, a highlighted date, clock icon, and alert symbol, representing scheduling or reminders.
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  • 1 minute read

Streamline Work with No-Meeting Days

  • byJessica Burns
  • March 24, 2025
Meetings are a necessary part of doing business, but scheduling too many can be unproductive and an inefficient…
JJob Seeker
Two professionals standing in an office with the Specialized Recruiting Group logo prominently displayed in the foreground. Text in image says "Specialized Recruiting Group."
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  • 2 minute read

Best Practices for Requesting Professional References

  • byJessica Burns
  • March 20, 2025
A professional reference can make or break a job opportunity. When employers request references, they’re asking for an…
JJob Seeker
Photo of a person wearing a white safety helmet and gray T-shirt with text “COMPETITOR PLUMBING NATIONAL CHAMPIONSHIP” on the back, working on a large gray Rheem water heater. The heater has visible pipes, labels, and an “ENERGYGUIDE” sticker. The background includes wooden framing and a blue wall.
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  • 1 minute read

The Competition Starts Now—Elite Trades Championship Series Qualifiers Are Open

  • byJessica Burns
  • March 18, 2025
Are you ready to put your trade skills and knowledge to the test? Qualifying rounds for the ServiceTitan…
AAt Work
Two individuals discussing documents with the text 'Employee Benefits Explored' and a Canadian flag graphic.
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  • 2 minute read

Employee Benefits Explored: Understanding T4 and T4A Slips

  • byJessica Burns
  • March 12, 2025
Knowing the differences between T4 and T4A employment can help you choose the right job for your lifestyle.…
LLeadership
Row of light bulbs on ascending wooden blocks, each labeled 'failure' except the last glowing bulb labeled 'success,' symbolizing progress through setbacks.
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  • 1 minute read

Harness the Lessons of Productive Failure

  • byJessica Burns
  • March 10, 2025
Failure can feel detrimental to progressing in your career, but it doesn’t have to signify the end of…
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